This Privacy Policy explains how Blitz Casino (“Blitz”, “we”, “us” or “our”) collects, uses, discloses, stores, and protects the personal information of users (“you”, “your”) who access or use our online gaming platform. This document is intended for visitors and registered users from Canada. By accessing or using the Blitz Casino website, you agree to the terms outlined in this Privacy Policy.
1. Data Collection and Types of Personal Information
We collect personal information to provide, maintain, and improve our services, comply with legal obligations, and ensure a secure gaming environment. The types of personal information we collect include:
- Identity data: name, date of birth, nationality, government-issued identification numbers (such as passport or driver’s license), and documents for identity verification.
- Contact data: home address, email address, and telephone number.
- Account data: username, account numbers, password, and security questions/answers.
- Financial data: payment card details, bank account information, transaction history, and deposit/withdrawal records.
- Technical data: IP address, device information, log in to Blitz data, browser type, operating system, and cookie information.
- Usage data: records of your interactions with the website, gaming activity, preferences, and communication logs.
- Marketing data: your consent preferences and responses to promotional communications.
2. Legal Bases for Processing Personal Data
We process your personal data only when permitted by applicable law. The legal bases include:
- Performance of a contract: To provide and administer your account and deliver our services.
- Legal obligations: To comply with anti-money laundering (AML), counter-terrorism financing (CTF), responsible gambling, and other regulatory requirements.
- Legitimate interests: To prevent fraud, enhance security, and optimize our website and services.
- Consent: For sending marketing communications or processing optional data, where applicable.
3. Use of Personal Information
Your personal information may be used for the following purposes:
- To verify your identity, age, and eligibility as required by law.
- To register and manage your Blitz Casino account.
- To process financial transactions, including deposits, withdrawals, and payments.
- To monitor and analyze gaming activity for fraud detection, risk management, and responsible gaming measures.
- To provide customer support and respond to inquiries or complaints.
- To comply with legal obligations, regulatory reporting, and law enforcement requests.
- To send service updates, account notifications, and marketing materials (if you have consented).
- To personalize your experience and improve our Blitz casino games website functionality.
4. Disclosure of Personal Information
We may disclose your personal data to the following categories of recipients, always subject to strict confidentiality and security measures:
- Service providers and business partners who assist in delivering our services (for example, payment processors, IT support, verification agencies).
- Regulatory authorities, government bodies, and law enforcement agencies to comply with legal and regulatory requirements.
- Third parties involved in business transfers, mergers, or acquisitions, subject to confidentiality agreements.
- Other parties, where you provide explicit consent or when required by law.
5. International Data Transfers
Personal data collected from Canadian users may be processed or stored outside Canada, including within the European Economic Area (EEA). We ensure that any cross-border data transfer is protected by appropriate safeguards, such as standard contractual clauses or equivalent legal mechanisms, to maintain the security and integrity of your information.
6. Data Security
We implement organizational and technical measures to protect your personal data against unauthorized access, loss, misuse, alteration, and disclosure. These measures include encryption, secure servers, access controls, and regular security reviews. While we strive to ensure the highest level of security, no method of transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, to satisfy legal, regulatory, and reporting obligations, and to resolve disputes or enforce agreements. The retention period may vary depending on applicable laws and the nature of the information.
8. Your Rights as a Canadian User
As a resident of Canada, you have specific rights regarding your personal information, including:
- The right to access your personal data and receive information about how it is processed.
- The right to correct inaccurate or incomplete personal data.
- The right to request the deletion or removal of your personal data, subject to legal or contractual restrictions.
- The right to object to or restrict the processing of your personal data in certain circumstances.
- The right to withdraw consent for processing based on consent, at any time.
- The right to complain to a data protection authority if you believe your rights have been violated.
You can exercise these rights by contacting us using the information provided in the “Contact Us” section below. We may require you to verify your identity before processing your request.
9. Cookies and Tracking Technologies
We use cookies and similar technologies to collect technical and usage data, enhance your experience, analyze website performance, and deliver personalized content. You may manage your cookie preferences through your browser settings. Please note that blocking certain cookies may affect website functionality.
10. Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the revised policy on our website and updating the “Last Updated” date. Continued use of the site after such changes constitutes your acceptance of the revised policy.
11. Contact Us
If you have questions about this Privacy Policy, your personal information, or wish to exercise your rights, please contact our Data Protection Officer at: [email protected]. We are committed to addressing your concerns in a timely and transparent manner.
12. Additional Information for Canadian Residents
This policy is designed to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws. If there are discrepancies between this policy and Canadian law, the latter shall prevail.
This Privacy Policy was last updated on June 1, 2026.